Privacy Policy

Introduction:

Welcome to www.senglishgardendesign.co.uk (this website), owned and operated by www.senglishgardendesign.co.uk. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, store, use, and disclose the personal information you provide to us. By accessing and using this website, you agree to the terms and conditions outlined in this privacy policy.

Terms of Use:

Please note that this privacy policy should be read in conjunction with our terms of use, as your use of this website is governed by those terms.

Collecting Your Personal Information:

When you interact with our website or engage our services, we may collect personal information from you, including your name, email address, phone number, postal address, and any other information you voluntarily provide. We only collect information that is necessary for the purposes of providing our services or responding to your inquiries.

Automated Collection:

During your visit to this website, we may use automated tools such as cookies, sessions, and usage monitoring software to collect certain information, such as your IP address, browser type, operating system, and browsing behaviour. This information is collected in an aggregated and anonymous form and is used for analytical purposes to improve the functionality and user experience of the website.

Cookies:

This website uses cookies to enhance your browsing experience and provide certain features and functionality. Cookies are small text files that are stored on your device when you visit a website. They help us analyse website traffic, customize content, and remember your preferences. You can choose to accept or decline cookies through your browser settings, but please note that certain features of the website may be limited if cookies are disabled.

Use of Your Personal Information:

We may use your personal information for the following purposes:

1. To provide and deliver the services you have requested from us.

2. To communicate with you regarding your inquiries, requests, or orders.

3. To send you promotional materials, newsletters, and updates about our services and special offers (with your consent).

4. To personalise your experience on our website and tailor the content to your preferences.

5. To improve our products and services, including analysing website usage patterns and customer feedback.

6. To comply with legal obligations and protect our rights and interests.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

1. We may share your information with trusted service providers who assist us in operating our business and delivering our services.

2. We may disclose your information in response to a legal request or to comply with applicable laws and regulations.

3. In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

Data Security:

We are committed to protecting the security of your personal information and have implemented appropriate measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention:

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights:

You have the right to access, update, or correct your personal information held by us. If you would like to exercise your rights or have any questions about the information we hold about you, please contact us using the contact details provided at the end of this privacy policy.

Changes to Our Privacy Policy:

We reserve the right to update and modify this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us.

We will respond to your inquiries and address any concerns as soon as possible.

This privacy policy was last updated on 31/05/2023.